Regis Hadiaris
Regis Hadiaris is an award-winning Internet marketer and experienced leader known for unconventional ideas and impressive results. He has 14 years of experience leading hundreds of successful Internet marketing programs and teams for the financial services, education, retail (e-commerce), automotive, tourism, and consumer products industries.
Posts
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July 27, 03:37 PM
Achieve HUGE Personal Goals – Tim Ferriss at the Do Lectures
When you look at your personal goals for work, your career, your life, and your family, have you ever wanted to:
- achieve things that seem impossible or unattainable?
- convert a lack of resources into a great cause or movement?
- recruit people to take action based on your cause or project?
Then you have to take 26 minutes and watch the presentation from Tim Ferriss in the video below. This was Tim’s presentation at the Do Lectures.
Reading this in email? Watch the video here.
See also:
- 8 Tips for Setting Goals and New Years Resolutions “Only those who attempt the absurd will achieve the...
- 13 Ways to Achieve Exceptional Client Service This post is part of the One Goal Project...
- Personal Development Plan Template Are you looking for an effective personal development plan...
- Inspirational Quote about Setting Goals via Michaelangelo The greater danger for most of us lies not...
- Recommended Reading on Project Management, Personal Productivity, and Business Strategy (Source: Zitona) I’m often asked what books I would...
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July 26, 01:00 AM
Inspirational Quote about Giving Your All via John D. Rockefeller
Don’t be afraid to give up the good to go for the great.
- John D. Rockefeller
See also:
- Inspirational Quote about Defeat [via John F. Kennedy] Victory has a hundred fathers, defeat is an orphan....
- Inspirational Quote about Worrying [via John Power] Worrying is the same thing as banging your head...
- Inspirational Quote about Economics [via John Maynard Keynes] Markets can remain irrational longer than you can remain...
- Wisdom from the Wall at Jimmy John’s Source: NateOne / CC BY 2.0 Do you have...
- Inspirational Quote about Parenting [via 'Anonymous'] Children are great imitators. So give them something great...
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July 19, 01:00 AM
Inspirational Quote about Setting Goals via Michaelangelo
The greater danger for most of us lies not in setting our aim too high and
falling short, but in setting our aim too low and achieving our mark.- Michaelangelo
See also:
- 8 Tips for Setting Goals and New Years Resolutions “Only those who attempt the absurd will achieve the...
- Goal Setting Worksheet and Weekly Planner Template This post is part of the One Goal Project...
- Inspirational Quote about Difficulty [via Albert Einstein] In the middle of difficulty lies opportunity. - Albert...
- Achieve HUGE Personal Goals – Tim Ferriss at the Do Lectures When you look at your personal goals for work,...
- Inspirational Quote about Commitment to Success [via Christian D Larson] The following “I promise…” statements were sent to me...
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July 12, 07:00 AM
Jeff Perry Quicken Loans Interview
I recently had the opportunity to catch up with Jeff Perry Quicken Loans Vice President, and the leader of the Cleveland location of the company. Jeff joined Quicken Loans in 1995 in the mailroom, and grew his career until 2006, when he was named vice president and leader of the Cleveland location – a position he has held to date. Here’s what he had to say on leadership, growing a team quickly, and his keys to personal development and growth.
How has your career evolved at Quicken Loans?
Jeff Perry Quicken Loans: When I started at Quicken Loans, it was about assisting the mortgage needs of my clients and focusing on my own personal accomplishments and goals. Over time, it has been about understanding how to work with different people, hire, train, coach and mentor team members and show them what has worked; and not worked, for me over the years. I have maintained a focus on my personal goals, however the needs of my teammates have been the driving force behind my day to day actions.
What has been the key to success for you?
Jeff Perry Quicken Loans: Focusing on my vision and then having a strategy to accomplish that vision by setting priorities. You have to understand where your business is going and then you can enlist followers of that vision. People want to know where their career is going and showing them the steps they can and will need to take to achieve their personal goals.
Leaders are judged by the performance of their teams. The Cleveland location is consistently a top performer. How do you make that happen?
Jeff Perry Quicken Loans: I think it’s about staying in touch with what drives people to succeed, asking for feedback, and always looking for ways to make an impact and offer support.
What advice would you give new leaders with expanding teams?
Jeff Perry Quicken Loans: Stay true to yourself. Don’t try to be someone you aren’t, stay in touch with your passion, and work on your strengths. Also, develop and mentor a strong core and foundation. As your team expands its harder to get personal with everyone on that team, but you must develop a core group of team members that you communicate often with and that clearly understand your vision. This spreads throughout.
See also:
- Joel Gurman Interview: Leadership Lessons from Quicken Loans and Snap Fitness Building your business is about not being satisfied. (source:...
- Inspirational Quote about Not Wasting Today [via Jeff Koons] I wake up, I pinch myself. “Ok, today is...
- Jay Farner Interview – Leadership and Personal Productivity Lessons from Jay Farner Need to lead in a new direction? Try these...
- Leadership Skills: Perseverance [Todd Albery Interview] Note from Regis: This is the first post in...
- Leadership Skills: Unconventional Thinking [Mark Stevens Interview - Part I] Note from Regis: This is the second interview in...
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July 06, 05:28 PM
The Secret to Happy Clients
Stay ahead of the pack with this client service secret! (Source: Paolo Camera)
Almost all of us have Clients. Sometimes we call them Customers. Sometimes it’s clear who they are, but sometimes it’s not. At Quicken Loans, My team and I essentially have 2 Clients: every person in America who needs a mortgage or wants to refinance, and the senior leaders of our company. Today, I’m writing about the latter.
You see, there is an old saying we have: “good AND bad news should travel fast.” To us, that means it’s always better to share the news – good or bad – and deal with it right away. If it’s good, you celebrate it. If it’s bad, you deal with it. However, you never sit on it, as that can only lead to bigger problems later on.
So, in the spirit of “good and bad news should travel fast” here’s the secret to happy Clients:
Make sure your Clients NEVER (and I mean never, ever) have to ask for a status update!
Informed Clients are inevitably happy Clients. If you can achieve this goal, you will have happy Clients. The trick is to ensure you are delivering the right update at the right time in the right way. Some Clients prefer updates directly in person, while some prefer you update their assistant. Some like email, others like voice mail (see my voicemail tips). Some prefer presentations (see my presentation tips).
So, your path to happy Clients is two-fold:
- Make sure you know exactly how your Client wants to be communicated with
- Communicate proactively, clearly, and consistently on all of your projects for that Client
Practice these two things on your projects, and you will reap the rewards.
See also:
- 6 Tips for Discussing Issues with Your Colleagues [Plus a Bonus Business Communication Secret] Do you ignore the 800lb. elephant in the room,...
- Mental Focus – The Secret to Becoming Legendary at What You Do How important is mental focus? It’s simply the number-one...
- The Secret About Project Priorities If you work in an environment where multiple projects...
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July 05, 01:00 AM
Inspirational Quote about Life via Mary Pickford
Today is a new day. You will get out of it just what you put into it.
- Mary Pickford
See also:
- Inspirational Quote about Quality of Life [via Vince Lombardi] The quality of a person’s life is in direct...
- Inspirational Quote about Meaningful Life via George Bernard Shaw A life spent making mistakes is not only more...
- Inspirational Quote about Living a Life of Action and Purpose [via Lance Armstrong] Time is limited, so I better wake up every...
- 5 Tips to Increase Productivity and Efficiency in Your Life Note from Regis: One of my goals for Dot...
- Dan Gilbert Video: Lessons on Entrepreneurship, Business and Life There are some great lessons and perspective on entrepreneurship...
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June 28, 01:00 AM
Inspirational Quote about Motivation via Jamie Oliver
At some point you have to stop worrying about what might and start being a
part of what is.- Jamie Oliver
See also:
- Inspirational Quote about Motivation [via Ralph Waldo Emerson] Add energy, inspire hope, and blow the coals into...
- Inspirational Quote about Worrying [via John Power] Worrying is the same thing as banging your head...
- Inspirational Quote about Communication You either tell your story or someone is going...
- Inspirational Quote about Uncertainty [via H.L. Mencken] It’s the dull man who is always sure and...
- Inspirational Quote about Action via Ben Franklin Well done is better than well said. - Benjamin...
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June 21, 01:00 AM
Inspirational Quote about Meaningful Life via George Bernard Shaw
A life spent making mistakes is not only more honorable, but more useful
than a life spent doing nothing.- George Bernard Shaw
See also:
- Inspirational Quote about Fear [via Gen. George S. Patton] Courage is just fear delayed another moment. - Gen....
- Inspirational Quote about Ingenuity [via General George S. Patton] Never tell people how to do things. Tell them...
- Inspirational Quote about Quality of Life [via Vince Lombardi] The quality of a person’s life is in direct...
- Inspirational Quote about Living a Life of Action and Purpose [via Lance Armstrong] Time is limited, so I better wake up every...
- Inspirational Quote about Life via Mary Pickford Today is a new day. You will get out...
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June 14, 01:00 AM
Inspirational Quote about Leaving an Impact by Maya Angelou
People will forget what you said, People will forget what you did, But people will never forget how you made them feel.
- Maya Angelou
See also:
- Inspirational Quote about Commitment to Success [via Christian D Larson] The following “I promise…” statements were sent to me...
- Inspirational Quote about Communication You either tell your story or someone is going...
- Inspirational Quote about Uncertainty [via H.L. Mencken] It’s the dull man who is always sure and...
- Inspirational Quote about Your Energy Level [via Rev Run] The world belongs to the energetic! - Rev Run...
- Inspirational Quote about Action via Ben Franklin Well done is better than well said. - Benjamin...
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June 07, 01:00 AM
Inspirational Quote about Action via Ben Franklin
Well done is better than well said.
- Benjamin Franklin
See also:
- Inspirational Quote about Living a Life of Action and Purpose [via Lance Armstrong] Time is limited, so I better wake up every...
- Inspirational Quote about Communication You either tell your story or someone is going...
- Inspirational Quote about Parenting [via 'Anonymous'] Children are great imitators. So give them something great...
- Inspirational Quote about Accountability [via Moliere] It is not only what we do, but also...
- Inspirational Quote about Potential [via Ben Herbster] The greatest waste in the world is the difference...
Updates
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Achieve HUGE Personal Goals – Tim Ferriss at the Do Lectures http://dotconnectorblog.com/f3OI2 days ago from Su.pr
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Inspirational Quote about Giving Your All via John D. Rockefeller http://dotconnectorblog.com/nohJ4 days ago from Su.pr
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Inspirational Quote about Setting Goals via Michaelangelo http://dotconnectorblog.com/S4mP18 days ago from Su.pr
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I just unlocked the "Swarm" badge on @foursquare! http://4sq.com/bzGAzN18 days ago from foursquare
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At our first game at the new field today. Go Twins! (@ Target Field w/ 9 others) http://4sq.com/9IaTEN18 days ago from foursquare
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I'm at 80th Street Ocean Front (Virginia Beach, VA, Virginia Beach). http://4sq.com/a8S1wx2 weeks ago from foursquare
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I just unlocked the "Newbie" badge on @foursquare! http://4sq.com/9fOdOI2 weeks ago from foursquare
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Jeff Perry Quicken Loans Interview http://dotconnectorblog.com/ut0u2 weeks ago from Su.pr
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How #Wordpress changed the Internet: http://dotconnectorblog.com/wordpress2 weeks ago from mobile web
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2 weeks ago from mobile web
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Need to spark a new idea? Here are 67 innovations from Trendwatching.com: http://su.pr/27Qzlc3 weeks ago from Su.pr
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The secret success of Groupon: http://su.pr/1znHMV Growing revenue 100x in 12 months is simply amazing.3 weeks ago from Su.pr
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Why did so many successful startups (YouTube, LinkedIn, Yelp) come out of PayPal? Find the answers here: http://su.pr/AeHSx83 weeks ago from Su.pr
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The Secret to Happy Clients http://dotconnectorblog.com/MWBY3 weeks ago from Su.pr
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Top 4 Presentation Tips http://bit.ly/cobowo Must have and must use tips to deliver INSANELY GREAT presentations!3 weeks ago from TweetMeme
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Inspirational Quote about Life via Mary Pickford http://dotconnectorblog.com/AJeK3 weeks ago from Su.pr
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Congrats to the Quicken Loans Data Warehouse Team on winning a BIG award! http://su.pr/1FN77J4 weeks ago from Su.pr
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Get better insights into your paid and organic keywords, and your competitor's keywords too! http://su.pr/1la7Iw4 weeks ago from Su.pr
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The Ninja of Finance Calculators - enter in 4 of 5 values (time, rate, loan amt, etc), it calculates the missing value: http://su.pr/2DDBKo8 weeks ago from Su.pr
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Inspirational Quote about Motivation via Jamie Oliver http://dotconnectorblog.com/GMqD8 weeks ago from Su.pr
Summary
He has 12 years of experience leading hundreds of successful Internet marketing programs and teams for the financial, education, automotive, tourism, and consumer products industries.
Regis has a track record of achieving and exceeding marketing goals without spending additional money on advertising. Highly respected as a source of advice, Regis has been a standing-room only speaker at events like the eMetrics conference, published several articles on best practices for Internet marketing, and was featured in the book “The Persona Lifecycle – Keeping People in Mind Throughout Product Design.”
Dot Connector, Regis’ blog about leadership, productivity, and being successful at work, is recognized by the 9 Rules blog network as one of the best sources of independent content online. His ideas have received acclaim from companies such as Google and Hewlett Packard, as well as marketing experts like Mark Stevens, the bestselling author of the book, “Your Marketing Sucks.”
Experience
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Sept 2007 - Present
Creator / Dot Connector Blog
Dot Connector, Regis’ blog about leadership, productivity, and being successful at work, is recognized by the 9 Rules blog network as one of the best sources of independent content online. His ideas have received acclaim from companies such as Google and Hewlett Packard, as well as marketing experts like Mark Stevens, the bestselling author of the book, “Your Marketing Sucks.” -
Jun 2004 - Present
Leader of Leaders and Pursuer of WOW! / Quicken Loans
Regis is a founding member of the award-winning Web Marketing Team at Quicken Loans, the nation’s largest online mortgage lender. Currently, in his role as the “Leader of Leaders and Pursuer of WOW!” at Quicken Loans, Regis is responsible for two things: improving business using the website, and growing new leaders. While in this role, he has increased dramatically increased conversion rates and generated millions in incremental revenue, while mentoring over 30 new Internet marketing leaders. -
Nov 2001 - Apr 2004
Director, Client Services / The Collective
Attained 100% customer retention rate by developing a solution-focused, service-first sales and customer service strategy. Lead teams through the development and implementation of Web Marketing solutions that increase conversion for Clients. Leverage Web Marketing knowledge and knowledge of the Client’s business model to provide long term vision for initiatives and a consistent flow of new ideas to increase marketing effectiveness. Lead a team of Business Development Executives, Account Directors, and Account Managers to sell and marketing solutions for Clients. Coached project team on aspects of creating and managing the project scope, timeline and budget; identifying and mitigating risks, as well as driving the completion of all project deliverables and milestones. Lead internal and outsourced teams of creative and technical developers. Implemented several internal projects to maximize productivity while minimizing overhead. -
Jun 2000 - Nov 2001
Product Manager, Cadillac.com and GMGoodwrench.com / Semaphore Partners
Lead the day-to-day operations of the General Motors account, including responsibility for both Cadillac.com and GMGoodwrench.com. Managed a diverse portfolio of over 75 on-budget, on-time marketing and media projects annually, P&L responsibility for budgets in excess of $6M annually, and resource management for a multi-disciplinary team of over 30 people. Developed a client-focused, cross-functional planning process to define project strategies and educate clients. Developed project management processes and for managing projects, reviewing deliverables, integrating with partners and vendors, estimating, scheduling, resource utilization, and billing. Increased the company’s effective billable rate per hour 48%. Collaborated with department heads to develop accurate project scope, estimates, and schedules. Developed effective communication techniques for coordinating internal teams, executive management and clients. Lead and mentored a team of 10 product and project managers. -
Jul 1999 - May 2000
Director of Project Management / The Collective
Lead the practice of project management by creating and implementing a structured development process and software development life cycle methodology for the firm’s projects. Developed tools and methods for defining requirements, estimating, and assuring quality. Negotiated strategic partnerships and integration agreements with other Internet technology providers to enhance the company’s services. Implemented a company-wide time tracking system to measure company profitability. -
Jul 1998 - Jul 1999
Project Manager / The Collective
Consulted Fortune 500, Internet startup, and government organizations on the definition of business and technical requirements. Lead multiple, simultaneous B2C and B2B projects. Motivated and focused internal and external teams, and managed client communications. Delivered successful, on-time, on-budget projects by managing risk, allocating resources, and maintaining team productivity and morale in high-pressure situations. Developed project scope, including statements of work, project plans, work breakdown structures and task assignments. -
Aug 1996 - Jul 1998
Web Developer / The Collective
Implemented innovative interface solutions using web-based technologies. Responsibilities included HTML, CSS, JavaScript, VBScript, application prototyping and web page design. Created and prepared Photoshop files for web delivery using graphic preparation tools and techniques. Created Flash movies to market and promote new products for clients.
Education
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1996 - 1998
Western Michigan University - Haworth College of Business
BBA in Finance -
1994 - 1996
Grand Rapids Community College
Associate in Arts in BusinessActivities: Delta Pi Alpha, top 2% of graduating class, 3.8 GPA, Grand Rapids Community College, 1995; Member, Phi Theta Kappa, National Honor Society, 1994. -
Mona Shores High School